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PAINS
- Increasing manpower cost coming from paper handling activities (inbound & archives)
- Money loss due to undelivered and unpaid invoices
- Quality Issues due to overloaded non-core admin work
- Poor quality of HCR/OCR data capture work
- Weak Utilization of Document Management System
- Performance/SLA issues due to illness, holiday,…
- Missing end-to-end solutions (only post scanning)
- Lack of time to identify fraud
- Waste of time looking for documents
- Problems with the management of staff/employees documents
- Limited data exchange between the federal, regional and local services.
How we solve them
- Outsourcing of document handling services
- Automated workflows
- Optical and Human Character recognition solutions
- DocFlow: tailored software for dual Entry data capture for unstructured documents
- File/Document cleaning and cost-effective archiving
BENEFITS
- Innovative and qualitative service delivery
- 99,50% Data Accuracy
- Cost Savings > 50%
- Better productivity thanks to automated workflows
- Compliancy: no more image damage
- Better utilization of Document Management SW Solution
- Easier searches
- Faster and easier data exchange
