• Increasing manpower cost coming from paper handling activities (inbound & archives)
  • Money loss due to undelivered and unpaid invoices
  • Quality Issues due to overloaded non-core admin work
  • Poor quality of HCR/OCR data capture work
  • Weak Utilization of Document Management System
  • Performance/SLA issues due to illness, holiday,…
  • Missing end-to-end solutions (only post scanning)
  • Lack of time to identify fraud
  • Waste of time looking for documents
  • Problems with the management of staff/employees documents
  • Limited data exchange between the federal, regional and local services.

How we solve them

  • Outsourcing of document handling services
  • Automated workflows
  • Optical and Human Character recognition solutions
  • DocFlow: tailored software for dual Entry data capture for unstructured documents
  • File/Document cleaning and cost-effective archiving



  • Innovative and qualitative service delivery
  • 99,50% Data Accuracy
  • Cost Savings > 50%
  • Better productivity thanks to automated workflows
  • Compliancy: no more image damage
  • Better utilization of Document Management SW Solution
  • Easier searches
  • Faster and easier data exchange