• Increasing manpower cost coming from paper handling activities (inbound & archives)
  • Risk of losing medical archives due to water or fire
  • Obligation to maintain medical records 30 years after death (Exploding Storage Space)
  • Lack of physical storage space
  • Time waist while looking for documents (multiple days for 1 medical record)
  • Missing security control to access medical files
  • Poor quality of HCR/OCR data capture work
  • Weak use of Document Management System
  • Performance/SLA issues due to illness, holiday,…
  • Missing end-to-end solutions when processing medical, nurse, financial or emergency files
  • No backup in case of disaster

How we solve them

  • State of the Art Scanning environment
  • Outsourcing of document handling services
  • Automated workflows
  • DocFlow: tailored software for dual entry data capture for unstructured documents
  • File/Document cleaning and cost-effective archiving



  • Innovative and qualitative service delivery
  • 99,50% Data Accuracy
  • Cost Savings > 50%
  • Better productivity thanks to automated workflows
  • Archive rooms now available for new surgery environments
  • Compliancy: no more image damage
  • Easier searches