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PAINS
- Difficulties handling customer complaints
- Increasing manpower cost to manage incoming invoices
- Losing money due to undelivered and unpaid invoices
- Hard to process customer data, extracted from SEPA documents
- Quality Issues due to overloaded non-core admin work
- Poor quality of HCR/OCR data capture work
- Weak Utilization of Document Management System
How we solve them
- Automatic complaints classification, indexation, archive & routing
- Outsourcing of document handling services
- Automated workflows
- DocFlow: tailored software for dual stream data capture for handwritten documents
- File/Document cleaning and cost-effective archiving
- Optical and Human Character recognition solutions
BENEFITS
- Innovative and qualitative service delivery
- 99.50% Data Accuracy
- Easier searches
- Happy customers
- Green Company Management
- Better productivity thanks to automated workflows
- Compliancy: no more image damage
