Industry & services


  • Difficulties handling customer complaints
  • Increasing manpower cost to manage incoming invoices
  • Losing money due to undelivered and unpaid invoices
  • Hard to process customer data, extracted from SEPA documents
  • Quality Issues due to overloaded non-core admin work
  • Poor quality of HCR/OCR data capture work
  • Weak Utilization of Document Management System

How we solve them

  • Automatic complaints classification, indexation, archive & routing
  • Outsourcing of document handling services
  • Automated workflows
  • DocFlow: tailored software for dual stream data capture for handwritten documents
  • File/Document cleaning and cost-effective archiving
  • Optical and Human Character recognition solutions



  • Innovative and qualitative service delivery
  • 99.50% Data Accuracy
  • Easier searches
  • Happy customers
  • Green Company Management
  • Better productivity thanks to automated workflows
  • Compliancy: no more image damage